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Support

Manage or cancel your subscription

Subscriptions are handled by Apple, not by us. On your iPhone, open Settings → your name → Subscriptions and choose GymSync. Cancelling keeps the paid features until the end of the period you already paid for, and your data is untouched either way.

For a refund, use Apple’s reportaproblem.apple.com — purchases are billed by Apple, so refunds go through them.

Delete your account

In the app: Settings → Account settings → Delete account. This erases your profile, plans, training history, and conversations straight away, and it can’t be undone.

Common questions

The FAQ covers plans, hands-free logging, units, offline behaviour, and more — most questions are answered there.

Contact

Email support@gymsyncapp.me — a real person reads it. You can also reach support from inside the app: Settings → Contact support.

Privacy questions and data requests are handled per the Privacy Policy.